Happy Health Ladies Fitness

Account Deletion

This page explains how to request deletion of your Happy Health Ladies Fitness account and associated data, even if you no longer have the app installed.

How to request deletion

Option 1: Delete Account inside the app

If you currently have the app installed, open Happy Health Ladies Fitness, go to your account or profile settings, and select Delete Account. Follow the on-screen instructions to confirm the deletion.

Option 2: Request deletion by email

If you no longer have the app installed, or are unable to access your account, you can request account deletion by email. You do not need to reinstall the app to do this.

  1. Send an email to happyhealthfitness.support@gmail.com.
  2. Use "Account Deletion Request" as the email subject line.
  3. Include the email address associated with your Happy Health Ladies Fitness account.
  4. We will process your request within 48 hours.

What happens after you request deletion?

Once your request is submitted (either in-app or by email), we will verify the request and process the deletion of your account within 48 hours. Account deletion is permanent and cannot be undone.

Data that is deleted

When your account is deleted, the following are deleted:

Data that may be retained

Historical chat and message records

Happy Health Ladies Fitness supports messaging between trainers and members. To avoid improperly altering conversation history for other participants, historical chat or message records may remain after your account is deleted. In this case, your account is marked as deleted rather than removing shared conversation history.

Legal, security, and technical records

Some information may be retained where necessary for legitimate purposes such as legal compliance, security, fraud prevention, or technical record-keeping. Any such information is retained only for as long as necessary for that purpose, after which it is removed.

We do not claim that all data is permanently deleted immediately. The sections above describe, as accurately as possible, what is deleted and what may be retained.

Need help?

If you have questions about the account deletion process, or need assistance with your request, please contact us:

Email: happyhealthfitness.support@gmail.com

For general support topics, visit our Support page. For information about how we collect, use, and protect your data, see our Privacy Policy.